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FAQs

Do you have questions? Here are the answers.
How will I receive the tricycle?
You will receive the tricycle fully assembled. All you have to do is unfold it and get going. You'll find instructions below.
How long will it take for my tricycle to arrive?
Normally, you will receive your tricycle in a maximum of one week if you live in the peninsula and in a maximum of two weeks if you live outside of it.
Is it difficult to fold the tricycle?
No, you can see how to do it in the videos you'll find on this page.
Does this tricycle have any changes?
Yes, it has an 8-speed internal hub.
What brakes are you wearing?
BENGAL hydraulic disc brakes.
Do you have a guarantee?
Yes, 3-year warranty on non-consumable parts.
What are the dimensions when folded?
Etnnic tricycles support between 100 and 150 kg, depending on the model. See the data sheet for more details.
How much weight does it support?
Up to 100kg
How long does the battery last? How long does it take to charge?
You can travel up to 70-90km, depending on the terrain and the use of the engine. The charging time is between 4 and 6 hours.
Do you need a helmet for an adult tricycle?
It is not mandatory in all cases, but it is always advisable to wear a helmet for greater safety.
Who can drive a tricycle?
Any adult can use it. It does not require a license or special skills.
What are the risks of tricycles?
Risks are minimal if you drive with caution. Like any vehicle, it's important to respect the rules and check brakes and battery regularly.
Should I buy a tricycle?
If you are looking for stability, comfort and to move independently, an electric tricycle is an excellent option for your daily life.
What age is a tricycle suitable for?
It is suitable for adults of any age, especially useful for older people or those looking for a safe alternative to cycling.
Why would an adult ride a tricycle?
For safety, comfort and ease of use. Also because it allows you to exercise effortlessly and reduces dependence on the car.
Are tricycles safe for older people?
Yes. They offer stability, powerful brakes and electrical assistance. They are an ideal alternative for active older people.
What is the maximum speed it reaches? Do you comply with the regulations?
25km/h. Yes, it complies with European regulations for EPAC vehicles.